General Questions

Common questions about our services and process

How long have you been in business? +

Davis Shoe Shop has been serving the Davis community since 2012. Our team brings over 50 years of combined leather craftsmanship experience to every project.

Do you work on all types of leather? +

Yes, we work with cowhide, lambskin, goatskin, and most exotic leathers including snake, alligator, and ostrich. Each type requires specific techniques and materials.

Can severely damaged leather be restored? +

Most leather damage can be repaired, but severely damaged pieces may require replacement sections. We'll assess your item and recommend the best solution for your specific situation.

What's the difference between cleaning and restoration? +

Cleaning removes dirt and grime while restoration includes repairs, color work, and conditioning. We recommend starting with cleaning, then determining if additional restoration work is needed.

Cleaning Questions

Questions about our cleaning services

How often should leather be professionally cleaned? +

We recommend professional cleaning every 12-18 months for regularly used items, and every 2-3 years for items used less frequently. Heavy use or exposure to elements may require more frequent cleaning.

Can cleaning damage leather? +

Proper professional cleaning will not damage leather. We use pH-balanced cleaners specifically formulated for each leather type. Improper cleaning with harsh chemicals or excessive water can cause damage.

How long does cleaning take? +

Most cleaning projects take 3-5 business days. Heavily soiled items may require additional time for pre-treatment and multiple cleaning cycles to achieve optimal results.

Can stains be completely removed? +

Most stains can be significantly reduced or completely removed through professional cleaning. Some stubborn stains may require additional treatment or color work to fully address.

Repair Questions

Questions about our repair services

Will repairs be visible? +

Our goal is invisible repairs. We use matching threads, color blending techniques, and careful stitching to make repairs as discreet as possible. Most repairs become nearly invisible with proper technique.

Can you repair tears and holes? +

Yes, we can repair most tears and holes using patch work, invisible mending techniques, or leather welding for smaller damage. The repair method depends on the size and location of the damage.

How long do repairs last? +

Quality repairs can last for years when done properly. We use professional-grade materials and techniques to ensure durability. The lifespan depends on the repair type, leather quality, and how the item is used after repair.

Can you fix broken zippers? +

Yes, we can repair or replace broken zippers on leather garments. We match the zipper type, color, and hardware to maintain the item's original appearance and functionality.

Color Questions

Questions about color restoration and dyeing

How long does color restoration last? +

Professional color restoration typically lasts 2-5 years with proper care. High-wear areas may need touch-ups sooner. Using protective conditioners and avoiding excessive sunlight helps extend results.

Can dark leather be lightened? +

Dark leather can be lightened, but it requires more work than darkening light leather. We may need to strip some of the existing color before applying a lighter shade. Results depend on the leather type and original color.

Will the color look painted? +

No, professional color restoration penetrates the leather and enhances its natural texture. The results look factory-fresh and natural, not painted or artificial. We use dyes that bond with the leather fibers.

Can you match existing colors? +

Yes, we can match existing colors very closely. Bring a color swatch, photo, or the item itself for the most accurate match. We have extensive color libraries and can custom-mix dyes when needed.

Process Questions

Questions about our process and timing

Do I need an appointment? +

Walk-ins are welcome for assessments, but we recommend appointments for complex restoration work. This ensures we have the time and resources needed for your specific project.

How do you price your services? +

We provide free assessments and detailed quotes before any work begins. Pricing depends on the leather type, item size, condition, and specific services needed. We're transparent about all costs with no hidden fees.

Can you work on items remotely? +

We recommend bringing items to our Davis shop for the best results. However, for customers outside our area, we can provide detailed consultations and recommendations for local services that meet our standards.

What if I'm not satisfied with the results? +

We stand behind our work and will re-service your item at no additional cost if you're not completely satisfied. We communicate throughout the process to ensure the final result meets your expectations.

Care & Maintenance Tips

How to care for your restored leather

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Keep Dry

Avoid getting leather wet. If it does get wet, blot with a clean cloth and let it air dry naturally, away from direct heat.

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Avoid Sunlight

Prolonged exposure to direct sunlight can fade and dry out leather. Store items in cool, dry places away from windows.

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Regular Cleaning

Wipe leather regularly with a soft, dry cloth to remove dust. For deeper cleaning, use leather-specific cleaners or bring to professionals.

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Conditioning

Apply leather conditioner every 6-12 months to keep leather supple and prevent cracking. Test on a small area first.

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Rotate Use

Rotate between multiple leather items to prevent excessive wear on any single piece and extend their lifespan.

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Proper Storage

Store leather items in breathable garment bags, away from plastic which can trap moisture and cause damage.