Privacy Policy

Personal Information

When you contact us through our website, visit our shop, or use our services, we may collect personal information including:

• Your name, email address, phone number, and physical address
• Information about your leather items and restoration needs
• Payment information for services rendered
• Communication preferences and feedback

How We Use Your Information

We use the information we collect to:

• Provide and improve our leather restoration services
• Respond to your inquiries and requests
• Process payments and manage your account
• Send service updates and important notifications
• Improve our website and customer experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With trusted third parties who assist us in operating our website and business
• When required by law or to protect our rights
• With your explicit consent

Any third-party service providers are bound by strict confidentiality agreements and are only permitted to use your information as necessary to provide services to us.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. This includes:

• Secure storage of physical and digital records
• Access controls limiting information access to authorized personnel
• Regular security assessments and updates
• Employee training on data protection practices

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict certain processing of your data
• Withdraw consent at any time (where processing is based on consent)

Cookies and Tracking

Our website uses cookies to enhance your experience and analyze site traffic. Cookies are small files that are stored on your device when you visit our website. You can choose to accept or decline cookies through your browser settings.

We use cookies for:

• Website functionality and navigation
• Analytics and performance measurement
• Remembering your preferences

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Davis Shoe Shop. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: savannahcervantes@dvslthrsvc.biz
• Phone: (530) 753-2040
• Address: 223 C Street, Davis, CA 95616

We are committed to resolving any privacy concerns you may have in a timely and satisfactory manner.